Wednesday, April 15, 2015

2015 Q1 SpendSmart™ Report Released

With Q2 well underway, we’re looking back at business travel spend trends of last quarter. In our quarterly SpendSmart™ Report, we analyze our entire database of reviews and receipts—providing insights and benchmarks for the T&E industry at large.

Last quarter, we focused on the significant shift in the sharing economy, specifically regarding the increased use of Uber for corporate travel. Ride-hailing services aside, we collected and analyzed data from January 1 and March 31, breaking down the most frequented—and most loved—restaurants, hotels, airlines, and rental car companies.

The five most expensed restaurants for the quarter include Starbucks, McDonald’s, Panera Bread, Subway, and Dunkin’ Donuts. Notably, this marks the ninth consecutive quarter that Starbucks takes the lead, at 5.32% of total meal expenses for 2015 Q1.

In our lodging vendor analysis, Marriott was the most expensed hotel, at 9.4% of all hotel expenses, followed by Hampton Inn, Courtyard by Marriott, Hilton Garden Inn, and Holiday Inn Express. Business travelers ranked Westin Hotels number one for the quarter (at 4.5 out of 5 stars).

Delta was the most-expensed airline, accounting for 20.67% of all airline expenses. Southwest and United nearly tied for second place, at 13.42% and 13.32%, respectively. And although JetBlue was not one of the five most-expensed airlines, it was the highest ranked airline, with a 4.5-star rating from business travelers. With regards to rental car companies, National and Enterprise top the SpendSmart™ charts as the most-expensed and highest-rated vendors. Our data shows that National accounts for 22.7% of expensed car rentals; with user rating of 4.1. Enterprise represents 20.46% of expenses; with a 4.3 user rating.

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